ProQA Plus
Advanced emergency dispatch and 911 call management system designed for reliability when it matters most.
Emergency Protocols
Access standardized protocols for emergency response situations.
Response Planning
Create and manage detailed response plans for various scenarios.
Dispatch Support
Tools and resources to support 911 dispatchers in critical situations.
How ProQA Plus Works
Our streamlined process ensures fast, accurate emergency response coordination
Call Intake
Dispatcher receives emergency call and enters initial information into ProQA Plus
Protocol Selection
System guides dispatcher through appropriate protocols based on emergency type
Guided Response
Dispatcher follows step-by-step instructions while coordinating emergency services
Specialized Service Solutions
ProQA Plus provides tailored solutions for each emergency service, ensuring optimal response coordination and information management across all disciplines.
Law Enforcement
Advanced tools for comprehensive incident documentation, suspect tracking, and tactical response coordination.
Detailed suspect description input with standardized fields for physical characteristics, clothing, behavior patterns, and vehicle information. Includes photo lineup integration and automatic BOLO (Be On the Lookout) generation.
Real-time coordination for high-risk incidents including SWAT deployment, perimeter establishment, and multi-agency response protocols. Integrated with officer safety databases and threat assessment tools.
Key Features
- Automated warrant checks and criminal history integration
- Real-time officer location tracking and backup coordination
- Integrated body camera and evidence management
- Multi-language support for diverse communities
CIDS Integration
- Automatic building layout and hazard information retrieval
- Pre-incident guidelines
- Hydrant locations and water supply mapping
- Chemical inventory and HAZMAT response protocols
Fire & Rescue
Comprehensive fire response management with integrated building intelligence and resource coordination for optimal firefighting effectiveness.
Automatic integration with building databases for dwelling fires. Provides instant access to floor plans, occupancy information, hazardous materials, and tactical considerations before units arrive on scene.
Dynamic resource allocation based on incident type, building characteristics, and available apparatus. Includes mutual aid coordination and specialized team deployment protocols.
Emergency Medical Services
Life-saving medical protocols with comprehensive caller guidance and pre-hospital care coordination for optimal patient outcomes.
Standardized, protocol-driven instructions provided to callers after units are dispatched. Includes CPR guidance, bleeding control, airway management, and other life-saving interventions while responders are en route.
Critical care instructions delivered before emergency responders arrive. Covers scene safety, patient positioning, medication administration guidance, and preparation for incoming EMS teams to ensure seamless care transition.
Medical Excellence
- Evidence-based medical protocols with real-time updates
- Integrated poison control and medical direction consultation
- Automatic hospital notification and bed availability tracking
- Multi-language medical interpretation services